Last updated: [DATE]
This policy explains what information ScaleHigher collects when you use this website or enquire about working with us, why we collect it, and the rights you have over it.
This website is operated by Akin Ajibade, trading as "ScaleHigher" ("ScaleHigher", "we", "us", "our"). We are a growth consultancy based in the United Kingdom.
For any privacy matter, you can contact us at akin@scalehigher.co.uk.
For the purposes of UK data protection law, we are the data controller of the personal data described in this policy.
We only collect what we need. Depending on how you interact with us, this may include:
| Where | What we collect |
|---|---|
| Application form | Your name, business name, business type, approximate monthly revenue range, your email address, and the message you write describing your bottleneck. |
| Booking a call | If you book a call, the scheduling is handled by Calendly, which collects your name, email, chosen time, and any details you add. |
| If you email us directly, we receive your email address and whatever you include in your message. | |
| Technical data | Standard server and hosting logs (such as approximate location, browser type, and pages visited) collected automatically by our hosting provider for security and performance. |
We do not intentionally collect any special category data (such as health, racial or ethnic origin, or political opinions). Please don't include such information in your messages.
Under UK GDPR we must have a lawful basis for using your data. We rely on the following:
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
We don't sell or rent your data. We share it only with the service providers ("processors") that help us run the business. These are:
| Provider | Purpose | Location |
|---|---|---|
| Formspree | Receives and forwards your application form submissions to us by email. | United States |
| Calendly | Handles call scheduling if you book a call. | United States |
| Vercel | Hosts the website and processes standard server logs. | United States / global |
| Email provider | Delivers and stores email we exchange with you. | [e.g. Google Workspace — US/global] |
We may also disclose data if required by law, or to protect our legal rights.
Some of our providers (above) are based in the United States or operate globally, so your data may be transferred outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law — such as the UK extension to the EU–US Data Privacy Framework, the UK's International Data Transfer Agreement, or Standard Contractual Clauses — to ensure your data is given a similar level of protection as it has in the UK.
We keep enquiry and application data only as long as needed to deal with your enquiry and for our legitimate business records. In practice:
You can ask us to delete your data sooner — see your rights below.
If you are in the UK or EU, you have the right to:
To exercise any of these, email akin@scalehigher.co.uk. We'll respond within one month. You won't be charged, and exercising your rights won't count against you.
If you're unhappy with how we've handled your data, you can complain to the UK regulator, the Information Commissioner's Office (ICO), at ico.org.uk — though we'd appreciate the chance to put things right first.
If you are a US resident, you may have rights under your state's laws. In particular, under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to know what personal information we collect, to request its deletion, to correct it, and to opt out of any "sale" or "sharing" of personal information.
We do not sell or share your personal information as those terms are defined under California law, and we do not use it for cross-context behavioural advertising. To exercise any US privacy right, email akin@scalehigher.co.uk. We will not discriminate against you for doing so.
This website uses only what is necessary to function. We do not currently use advertising cookies or third-party tracking cookies for marketing.
Basic cookies or similar storage may be used by our host (Vercel) to keep the site secure and working, and by Calendly if you open the booking widget. These are necessary for the site to operate.
We may, now or in future, use privacy-friendly analytics to understand how the site is used (for example Vercel Analytics or Google Analytics). Where analytics or any non-essential cookies are used and the law requires it, we will ask for your consent through a cookie banner before they are set, and you'll be able to accept or reject them. This section will be updated to list any analytics tools actually in use.
We take reasonable technical and organisational measures to protect your data, and we use reputable providers who do the same. No method of transmission over the internet is completely secure, but we work to protect your information and keep it confidential.
This site and our services are intended for business owners and are not directed at children. We do not knowingly collect data from anyone under 18 (or under 13 in the US). If you believe a child has given us data, contact us and we'll delete it.
We may update this policy from time to time. When we do, we'll change the "last updated" date at the top. Significant changes will be made clear on this page.
Questions about this policy or your data? Email akin@scalehigher.co.uk.